FAQ
What is FlyApp?
Is FlyApp a charter operator or broker?
What exactly is an empty-leg flight?
What's the difference between an auction and a trip request?
Who operates the flights, and how do I know they're reputable?
AUCTIONS
How do I find flights?
What are Hubs?
What is the Watch List?
What do Starting Bid, Minimum Reserve and Buy Now mean?
How do I bid on a flight?
What happens when the auction ends?
What if the reserve isn't met?
Why did Buy Now disappear?
TRIP REQUESTS
What is a Trip Request?
How do I submit a trip request?
How do quotes work?
Why do I have to confirm availability before I can pay?
What do the quote statuses mean?
Can I withdraw or reactivate a request?
PAYMENT & CHECK-IN
How can I pay?
Are there any hidden fees?
How long do I have to pay?
What happens if I don't pay in time?
How do I pay by wire?
Why does a listing say Limited Payment Methods?
How does check-in work?
Does the buyer have to be on the flight, and who needs ID?
Can a flight be canceled after I pay?
Can I cancel my booking after I pay?
ACCOUNTS & POLICIES
Who can use FlyApp?
What do I need before I can bid?
What are FlyApp user tiers?
What notifications will I get?
Can I leave reviews?
How is my personal information used?
What happens in a dispute?